Real talk – I’m going to share something with you that is crucial, but often goes unsaid, in building a successful career (that isn’t listed in any job description): likability.
Of course, skills and experience matter. But when it comes to getting hired, being promoted, or building influence in the workplace, the reality is that people want to work with and support people they genuinely like and trust. It’s human nature and precisely why connections are so important.
But let me set the record straight. Likability isn’t about being fake, succumbing to people-pleasing, or forcing yourself into a workplace persona that isn’t you. Likability is about showcasing your personality in a way that builds trust, connection, and influence with others. Here’s how that can play out in the job search and at work.
Being likable through the job search
Hiring managers aren’t just evaluating skills; they’re determining who is the best fit for their team and culture. If two candidates have similar qualifications, it is the one who builds a better connection that often gets the offer. If you’re currently looking for a job (or plan to be soon), here’s how you can stand out and ensure a high likability factor:
- Show authentic enthusiasm: Employers want someone excited about the role. Instead of giving robotic and rehearsed answers, let your personality shine. Instead of saying, “I’m excited about this opportunity,” express why: “I love how your company values innovation. I thrive in environments where I can bring creative solutions to the table.”
- Mirror their energy: If your interviewer is high-energy, match their enthusiasm. If they’re more reserved, keep your tone professional but warm. Adaptability helps make the conversation feel more natural.
- Find common ground: Researching the company is a given. But researching the hiring manager/team members you are interviewing with gives you a level up. Maybe they recently spoke on a podcast or they went to the same university as you. Mentioning these connections builds rapport.
- Be curious: People like people who show genuine interest in them (and let’s be honest, everyone loves to talk about themselves). Instead of asking generic questions, dig deeper. Instead of “What’s the company culture like?” you can ask “What’s something that makes you excited to come to work every day?”
Being likable at work
Once you land a job, likability continues to play a role in your success in the workplace. People who are well-liked tend to have stronger professional networks, better collaboration, and more career opportunities. Below are things to consider if you’re looking to continue growing your career at your company:
- Be approachable: Something as simple as smiling, making eye contact, and using positive body language can make you more likable. People naturally gravitate toward those who make them feel comfortable.
- Be thoughtful & a good listener: The best way to build rapport is to talk less and listen more. Be curious about the people you work with and ask intentional questions about their lives. Remembering small details can make all the difference too. If a coworker mentions their kid’s upcoming soccer tournament, make a point to ask about it later. These little moments build trust and show you care.
- Give genuine & specific compliments: Acknowledging others and their wins builds goodwill and strengthens relationships. Instead of giving a generic “great job!” you can provide more insight like “Your presentation was so well-structured, and the way you explained [topic] made it easy to understand.” This builds goodwill and strengthens relationships.
- Be service-oriented: Being generous with your time and knowledge without expecting anything makes people more inclined to support you in return. Look out for others and offer to lend a helping hand when needed.
- Have a growth mindset: Disagreements and conflict can happen. Instead of getting defensive, approach issues with problem-solving curiosity and willing to compromise i.e. “I see where you’re coming from. Let’s find a way that works for both of us.”
Being likable isn’t about changing who you are but rather, being intentional in how you connect with others. Whether you’re in an interview, networking, or navigating workplace relationships, the way you show up impacts how others perceive you and the opportunities that come your way.
Kelly Nash is a Chicago-based career alignment coach, speaker, and founder of Lipstick & Ink®. With over 15 years of professional experience in marketing and tech, including over a decade at Salesforce, Kelly provides an impactful and relatable insider view for clients. Kelly has been featured in Thrive Global, International Association of Women, and General Assembly. She’s fueled by black coffee, sunshine, a good ink pen, and a bold lip.
